Privacy Policy

This Privacy Policy applies to all users who access and use our website, mobile app, or any other related services (collectively referred to as the "Platform"). By using the Platform, you agree to the terms outlined in this policy. If you do not agree with these terms, please do not use our services.

Consent clause

By accessing and using the Platform, you consent to the collection, storage, and processing of your personal data as described in this Privacy Policy. We respect your rights and will only collect and process data that is necessary for providing our services.

Data we collect

We collect the following types of data:

• Personal Information: name, email address, date of birth, address, etc.

• Account Info: username, password, payment details

• Technical Data: device information, IP address, browser type, cookies

• Usage Data: site activity, login logs, game interactions

How we use your data

We use the collected data for the following purposes:

• Creating and managing accounts

• Processing deposits and withdrawals

• Providing customer support

• Bonus eligibility and responsible gambling monitoring

• Improving the site and personalizing the user experience

• Fulfilling legal and regulatory obligations

Cookies and tracking

Cookies are small text files that are stored on your device to help us remember your preferences and login information. We use cookies for:

• Essential Cookies: to enable core functionality, such as logging in and remembering your preferences

• Analytics Cookies: to track site activity and improve user experience

• Marketing Cookies: to deliver targeted ads and promotions

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

Legal basis for processing

We process your data based on the following grounds:

• Contractual necessity: to provide you with our services and fulfill contractual obligations

• Legal obligations: to comply with relevant laws and regulations

• Legitimate interests: to improve our services, prevent fraud, and enhance user experience

• User consent: for specific purposes, such as marketing or promotional activities

Data sharing and disclosure

We may share your data with:

• Payment processors

• Gaming providers

We do not sell personal data. However, we may disclose data when required by law or regulation.

Data storage and retention

We store your personal data securely on our servers for as long as necessary to provide our services. We retain data in accordance with the following criteria:

• Purpose: to maintain a record of account activity, transactions, and communications

• Legislation: to comply with relevant laws and regulations

We use secure storage practices, including encryption and access controls, to protect your data.

Security measures

We implement the following security measures:

• SSL Encryption: to protect data in transit

• Access Controls: to restrict access to authorized personnel

• Authentication Processes: to verify user identities and prevent unauthorized access

• Monitoring: to detect and respond to security incidents

Your rights

You have the following rights under data protection laws:

• Access, update, or delete your data

• Withdraw consent or object to processing

To exercise these rights, please contact our support team at support@ert with a clear description of your request.

International data transfers

We may transfer personal data outside the user's country or EEA. We use standard contractual clauses to safeguard the transfer and protection of your data.

Third-party services

External links or services have their own privacy policies, which are not covered by this policy. Emu Casino is not responsible for external content.

Policy updates

We may update this Privacy Policy from time to time. If we make significant changes, you will be notified via email or in-app notifications. Continued use of our services means acceptance of the updated policy.